OpsRail

The OpsRail blog

Notes on running a distribution business without the chaos.

Buying Guide5 min read

Dealer Management Software vs Generic CRM: What Actually Changes

Salesforce, HubSpot, and Zoho can all track a lead through a pipeline. None of them were built to run a warehouse or enforce a credit limit. Here's where the line actually is.

Credit Control5 min read

Credit Control for Distributors: How to Stop Finding Out About Limit Breaches After the Truck Has Left

A credit limit that anyone can override by editing a cell isn't a credit limit — it's a suggestion. Here's what real credit control looks like for a distribution business, and why most businesses only think about it after a bad debt.

Order Management7 min read

Order-to-Cash for Distributors: The 7 Stages (and Where Most Systems Break)

"Order-to-cash" sounds like an accounting term, but for a distributor it's the entire business. Here's what the seven stages actually involve, and the exact points where most setups fall apart.

Operations6 min read

The Real Cost of Running Distribution on WhatsApp and Excel

Most distributors don't think of WhatsApp and Excel as "their system" — they think of them as free tools they're using until they get around to buying real software. Here's what that gap actually costs.